Return & Refund Policy
Last Updated: 01-05-2025
At Trends Trunk, we strive to offer you the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
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1. Returns
We accept returns only under the following conditions:
The item is damaged, defective, or significantly different from the description.
A return request is raised within 7 days of receiving the product.
The item must be unused, in its original packaging, and with all tags intact.
Note: We do not accept returns for reasons such as change of mind, wrong size selection, or delay due to courier.
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2. How to Request a Return
To initiate a return, please contact us with:
Order ID
Product name
Reason for return
Clear photos/video of the damaged or incorrect item (mandatory for approval)
Email: su*****@*********nk.in
Our team will review your request and respond within 48 hours.
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3. Refunds
Once your return is approved and the item is received (if required), your refund will be processed within 5–10 business days via the original method of payment.
Refunds may not be applicable in cases of:
Delayed delivery due to courier or customs
Minor color/size variations
Customer entered wrong shipping details
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4. Cancellations
You can cancel your order within 12 hours of placing it. After that, the order is processed and cannot be cancelled.
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5. Non-Returnable Items
Certain items cannot be returned, including:
Personal care and hygiene products
Items marked as “Sale” or “Non-Returnable”
Customized or made-to-order products
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6. Contact Us
For any help, reach out to us at:
Email: su*****@*********nk.in
Business Hours:
Monday to Saturday
10:00 AM – 6:00 PM (IST)
(Closed on Sundays and Public Holidays)
